Privacy and Compliance

1.Compliance

We collect, process, store and share all Personal and Special Information in accordance with POPI regulations in South Africa. Our Privacy Policy is publicly available on our website for further details of how we do this.

Vula commissioned a legal opinion regarding our POPI policies and obligations, and were verified as being compliant with the POPI Act. This opinion is available on request.

2.Information Security

The Vula Platform undergoes a security audit by Orange Cyberdefense every year.

Vula has obtained their Cyber Essentials Plus certification verifying that the cybersecurity and information security policies, processes and procedures of our organisation are at an exceptional standard.

Vula is also HIPAA verified with regards to the management of Protected Health Information.

The Vula Platform is a cloud based solution hosted in a HIPAA compliant Amazon Web Services (AWS) Data Centre in Europe. AWS Data Centres are also ISO 27001:2013, 27017:2015, and 27018:2019 certified which provides further assurance on the physical, logical, and environmental security of the hosted solution, and the protection of Personal and Special Personal Information therein, as well as on the business continuity and availability of the platform and services we offer.